Last updated 11 November 2026. This policy explains how Aposlo Studios Ltd ("we") uses personal data when you visit aposlo-office.com, sign up for Aposlo Office or use your office. We are the controller for data about our customers and website visitors. For the data you keep in your office about your own customers, you are the controller and we process it on your behalf.
What we collect
- Your account: your name, business name, email address, mobile number and a one-way hash of your password (never the password itself).
- Billing: your plan, trial dates and payment status. Card details are taken and held by Stripe; we never see your full card number.
- Messages you send us: through the contact form or by email.
- Your office: the customers, jobs, quotes, invoices, bills and files you put into it.
- Website analytics: only if you accept cookies (see below).
Why we use it
- To provide your office and your account (contract).
- To take payments and send receipts and the reminder before your trial ends (contract).
- To answer your messages (legitimate interests).
- To keep the service secure, including limiting repeated failed logins (legitimate interests).
- To understand how the website is used, if you agree (consent).
Who we share it with
Only the companies that help us run the service, under contracts that protect your data: Vercel (hosting), Supabase (database), Stripe (payments), Resend (email), and Google (website analytics, only with your consent). Bank feed data comes through an Open Banking provider with read-only access. We do not sell your data or share it for marketing.
How long we keep it
Account and office data for as long as your account is open. When you cancel and your office closes, we delete your office data within 30 days, except billing records we must keep for six years for tax.
Cookies
We use one cookie to keep you logged in, which is strictly necessary. Google Analytics cookies are only set if you press Accept on the cookie banner; until then Google gets no cookies. You can change your choice at any time:
Your rights
You can ask for a copy of your data, ask us to correct or delete it, object to how we use it, or ask us to move it to another service. Email charlie@aposlostudios.com. If you're unhappy with how we handle your data you can complain to the Information Commissioner's Office (ico.org.uk).
Contact
Aposlo Studios Ltd, Stourbridge, West Midlands. Email charlie@aposlostudios.com.